Oversees the ordering, receiving and the distribution of clean linen products and the collection of soiled linens at CMC. Directly oversees 15 or more staff members, and is responsible for ensuring their work output is satisfactory and their concerns are resolved. Is responsible for all hiring and related personnel decisions, completing routine performance review evaluations, training, scheduling, team development and the like. Allocates and tracks resources effectively across CMC. Develops and maintains departmental performance standards. Establishes Laundry area policy, procedures according to industry regulations. Responsible for ensuring adherence to all JCHO, CMS and OSHA regulations. Establishes and adheres to budgetary requirements for the department. Manages relationship with linen vendor. Initiates and maintains positive relationships with management, patients, co workers and customers. Handles escalated customer service calls.Qualifications
Bachelor Degree 5 plus years of experience On the job hand and power jack certification required. Supervisory skills are required.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Location/Region: Cleveland, OH (US - 44101)